Crisis Services


Your website, social media and other digital media are all ways of creating or strengthening your relationship with your clients and your audience. In times of crisis, people tend to turn towards their favourite, most trusted brands and companies, the ones they feel good about.

The way you communicate with these people in trying situations is even more important than when you’re normally selling your goods or services.

You have an opportunity to reassure your clients during these universally difficult times.

The objective is to encourage people to react and respond to your communications, to find ways to start conversations on the trends seen in your company or industry and also give tips and advice about your goods and services.

Agence Rinaldi wants to help you communicate all the importance of the trusting relationship you’ve established with your clients and vendors. Here are the services we offer and recommend.

List of services


Social media management

  • Management of the client relationship in the face of the COVID-19 crisis
  • Strategies to keep on developing your brand image
  • Content creation (a mix of branding and information pertaining to COVID-19)
  • Visual elements recommendations
  • Support for comment management

Email Marketing

  • Includes strategy, design and copywriting
  • Preparation of regular E-blasts to update your clients regarding your business’s status (hours, phone number, services and products, how to get in touch with you [client support]) as well as tips regarding your products and services

Landing Page

  • Includes strategy, design, copywriting, and integration for your website.
  • Creation of a webpage adapted to the COVID-19 situation

Management of your Google My Business profile

  • Profile optimization adapted to the COVID-19 situation (with a weekly update)
  • Strategy for the publication of your posts

Document preparation for your business.

  • Includes strategy, design, copywriting and printing if needed
  • White papers, presentations, E-Books, infographics, brochures

*These types of documents can be meant for your internal teams or to be shared on social media or your website.


1. Are you able to prepare quotes or review requests for proposals?

Yes, we are. All of our employees at the Rinaldi Agency are currently working remotely. For our meetings, we are using videoconferencing internally as well as with our customers and suppliers.

2. Are you able to deliver your services working remotely from home?

As mentioned above, we have all the means necessary to provide all of our services remotely. The Rinaldi Agency is fully operational and ready to receive new requests.

3. Are you currently authorized to physically deliver products and able to do so?

Yes, to the extent that our suppliers are authorized to do so. Please note that we accept credit card payments to faciliate product deliveries.

Agence Rinaldi is here for you.

Do you have a project in mind during this crisis situation?

Agence Rinaldi is at your disposal to discuss it. Despite social distancing measures imposed on us, our priority is to maintain the excellence of our services in order to help you achieve your communication objectives. Use our form to contact us!


Contact us